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Employees

Employees

Technology Resources and Support for All Lane Community College Employees

For all Employee computer, email, GSuite, network, login, accounts, password issues, equipment checkout, enhanced classroom equipment, printer/copier, broken digital signs, and assistive technology setup, support, and services requests
please submit a request through the Help Desk .
or email helpdesk@lanecc.edu(link sends e-mail) 
or (541) 463-4444 and leave a voicemail.

For any new programming work or problems with Banner, Argos, ExpressLane, Softdocs Etrieve, or other college-wide software, please complete the Software Services Team Requests .

  • Approved Software List
  • Assistive Technology: Assistive Technology is any object or system that increases or maintains the capabilities of people with disabilities. Assistive technology is placed as appropriate in classrooms and labs for students with qualifying disabilities. The Library also has assistive technology equipment, facilities, and software available. Contact Center for Accessible Resources to learn more about Assistive Technologies.
  • Email Information
  • IT Help Desk Knowledgebase
  • Media Services
  • Scheduled Maintenance: each Friday from 6-10 p.m. is the routine maintenance window for Information Technology Services.The final Friday of each month will be the weekend window for major upgrades and improvements to IT infrastructure and software (we do not have control over upgrades and downtimes for cloud applications such as the LMS or other similar cloud hosted software).
  • Pacific University FAQ(link is external)
  • More SoftDocs Etrieve Information
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