Information Technology: Banner Access Requests






Information Technology


(541) 463-3344

Primary Contact

Jennifer Dumble

Contact Email

Responsible Executive Authority

Vice President of Information Technology


This procedure describes the process an employee or supervisor is to take when requesting access. In general, access to the College's administrative system is restricted. It also describes the appeal process should a request be denied.


The College identifies the following staff as data custodians for information stored in Banner, the institutional administrative system:

Student Module, Dawn Whiting

Financial Aid Module, Kathy Campbell
Director of Financial Aid

Employee Module, Shane Turner
Executive Director of Human Resources

Financial Module, TBD

Technical Access, Jennifer Dumble
Director of Software Services and
Fred Rankin
Director of Cyber Security/Infrastructure/End User Svc.

Aggregate Reporting, Cathy Thomas
Institutional Research

The employee and/or the employee's supervisor may request access by emailing the appropriate data custodian. Responses will happen within 10 business days.

For access to the Finance and/or HR Module, please complete the New Employee Banner Finance and/or HR Access Request eform.

New Access:

Change in Access Request:

The data custodian will:

  1. Evaluate the data access request;
  2. Approve or deny the request;
  3. Inform the requester of the access decision;
  4. Ensure that appropriate training occurs and that the employee reaches adequate levels of competency; and
  5. Initiate the access implementation process.

Because most college data is confidential, data custodians will always consider "need to know" when evaluating access requests.

Access Denial Appeal

If a data custodian denies the access request, the staff member or supervisor requesting access may appeal the decision, in writing, to the supervisor of the data custodian. The appeal must be submitted within 10 working days of the date of the denial and should include a copy of the notification that the request was denied, and a written statement of why the decision deserves reconsideration. The data custodian's supervisor may request additional information from the data custodian. Decisions resulting from this appeal process are final.

Date Adopted

Monday, December 1, 2003

Date Last Reviewed

Friday, March 15, 2024