Recruitment and Selection Competencies

These competencies can be used to develop recruitment and selection criteria and standards. They can be a source of information for framing behavioral and motivation-based inquiries of job candidates. Some of these competencies may have applicability to setting performance management expectations and assessing employee performance.

Computer-Related Technology

1-05 Computer input, output & peripheral devices
1-10 Micro-computer applications & utility software
1-20 Micro and/or administrative computer hardware
1-25 Computer architecture & industry standards
1-30 Micro-computer operating systems
1-70 Install standard software & upgrades
2-15 Database, spreadsheet, scheduling, and related software
2-60 Browser and web server applications, as well as internet/intranet protocols and interfaces
2-80 Backup and UPS software functions
2-95 Computer hardwared, including boards, chips, storage devices, power supplies, input and output devices and peripherals
2-185 Setup and configuration of web browsers and internet connectivity
2-210 Support system printing (setup, abort, reset fan, startspool, etc.)
2-215 Backup tape rotation maintenance and restores
3-30 Database concepts, data structures, data dictionaries, performance variables, maintenance tools, user access and data transfer methods
3-45 Security tools such as firewalls, certificate servers, authentication, encryption monitoring software
3-62 Data colleciton, research design, survey methodolog and statistics (averages, percent changes, etc)
3-75 Work documentation standards and tools
3-85 Diagnostic tools and their use (e.g., SIMM testers, oscilloscopes, multi-meters, cable testers, Norton Utilities)
3-95 Connectivity and interoperability of diverse products and components (and their respective vendors), their areas of incompatibility and benefits/trade-offs involved)
3-100 Strengths and weaknesses of existing system components and the potential benefit of new and upcoming technologies.
3-130 Calibration processes and parameters
3-185 Database design and maintenance; use database and data dictionary creation and maintenance tools to produce functional, maintenance systems. Ensure data validity, recognize errors and inconsistencies
3-207 Design and create survey instruments using valid research methods, to fulfill requests
3-210 Configure different systems to exchange data
3-245 Configure UPS software for server monitoring
3-250 Setup backup tape rotation and verify backup
3-275 Use computer generated photograph or image manipulation and preparation software for publication, the web, or CD use

Network-Related Technology

2-70 Computer operating systems, applications and network connectivity
2-75 Parallel, administrative system and network printing
2-200 Configure new work stations and peripherals for network use
3-90 Network operating systems, protocols, equipment, connectivity components and requirements and their interrelationships
4-10 Currently used network operating systems, protocols and programming languages
4-15 Integration of existing and new hardware/software configurations at the network operating system (client/server) level
4-20 Principles and practices of LAN/WAN design, configuration and documentation
4-25 Network-based applications, including any interdependencies and/or network operating system requirements and/or weaknesses
4-70 Assess, design, develop, maintain and document LAN/WAN infrastructure and related equipment
4-75 Maintain, upgrade and integrate multiple network operating systems

Programming-Related Technology

2-85 Basic programming theory and techniques
2-225 Use basic programming languages (including scripts, batch files and macros) and tools to produce desired output
3-35 Complex programming concepts and methods

Instructional-Related Technology

3-105 Software/hardware application (tools) pertinent to educational settings (workshop and/or one-on-one instruction)
3-110 User technology training needs, including working knowledge of computer-based instructional delivery methods and their appropriateness to specific training needs
3-115 Instructional techniques used in adult learning and technology-based learning work environmentsa

Maintenance and Repair-Related Technology

2-100 Electronic and electro-mechanical theory; AC/DC, analog, digital and waveform technology
2-105 Electrical and/or mechanical equipment repair techniques and practices
2-110 Schematic diagrams and their use
4-30 Integration of existing and new analog/digital equipment with computer and/or electronic/electrical systems (e.g., TV, radio stations and performing arts)
4-80 Design and document large complex systems, such as radio/television stations and performing arts systems

Web-Related Technology

3-120 Publication and web standards; layout, illustration, web authoring and digitizing applications
3-125 Commonly used web programming and scripting tools (Java, HTML, Perl, CGI), as well as file transfer protocols

Telecommunications-Related Technology

3-141 College-wide telephone system (PBXx exchange, Voicemail system, Automatic Call Distribution System) including system capabilities and user needs
3-311 College-wide telephone system; equipment set up, programming, additions/deletions/changes, trouble-shooting. Monitor and run diagnostic reports on system usage and trouble calls

Supervisory

3-155 Plan and direct the work of subordinates, including the implementation of operational policies and procedures

Troubleshooting/Problem Solving

2-90 Principles of troubleshooting and analysis
2-120 Operational reference materials and technical documentation and their use in installing, configuring, using and/or troubleshooting
3-80 Industry standard troubleshooting and analysis practices, including awareness of operating environmental factors

Miscellaneous

1-35 Hand tools and their appropriate use
1-50 Copyright laws
1-115 Listening to and following directions
2-25 MSDS and OSHA statutes and regulations related to safe work practices and personal safety, as applicable to specific work settings and work requirements
2-30 FCC, OSHA, ISO, ADA and other federal and state statutes and regulations pertinent to the technology field (or aptitude to quickly acquire)
2-150 Comprehend, interpret, and apply applicable federal and state statutes and regulations in specific situations
2-255 Read, comprehend and apply technical manual information to configure and troubleshoot computer (hardware/software, peripheral and/or electronic devices)
2-270 Procedures and guidelines associated with exposure to electrical and chemical hazards and related first aid
4-35 Disaster recovery procedures and practices