Printer and Copier Supplies and Service
Receiving supplies and service for your networked copier or laser printer is easy. Effective April 7, 2025 Kelley Create is the official vendor for all college print devices. All networked printers will have a black sticker that has an important piece of information, the Equipment ID# like the example below.
If your printer does not have a sticker but is networked contact the IT Helpdesk to have it added to the printer program. All networked printers that use toner are required to be on the print management program.
We provide all toner, white paper (8.5x11), repair, and maintenance for printers on the print management program. Going forward we will fix or replace any printer with a Kelley Create sticker.
Printers that use wet ink or are connected via a USB cable (not networked) must
purchase their own paper and toner/ink separately--please do not comingle print supplies.
Service:
For mechanical problems always call Kelley Create first. Kelley Create is the only authorized service vendor for all printers at LCC. If you call another service vendor you will be required to pay their invoice.
Phone: 800-495-3175
Email: service@kelleycreate.com
When calling for service try to be as descriptive as possible and have your Equipment ID# ready. We will first try to fix the device remotely, with your assistance. When leaving a message or sending an email please leave a contact phone number along with your name and a complete description of the problem, including the Equipment ID# which starts with KC on the black Kelley Create sticker.
Supplies:
To order white and colored bond paper or printer/copier toners, use the Print Shop Pro portal to order.
If you’re not signed up, Printing and Graphics webpage has a guide for set up called Online ordering portal.
Kelley Create supplies toner stock to our warehouse for redistribution through Print Shop Pro Store Orders.
Staff member keycard access for copiers:
Submit a request through the IT Helpdesk at Printing, Printers, and Copiers