Information Technology: Software Requests

Purpose

This procedure describes the time-frame and steps needed to request acquisition and installation of software at Lane Community College.

Requests for new software approval may take up to one month.
All requests for lab/classroom approved software installations must be made by the fourth week of the term previous to the term of desired installation.
All other requests can be made as needed.

All software at Lane Community College must be on the Approved Software list.
Verify if software is on the Approved Software list.
To request software additions to the approved list or to purchase new software, use the Request for New Software Approval Form.
To request installation of approved software, use the Software Installation Request Form.

Please review the Approved Software list.
- If the software is not on the list, proceed to the Request to Add Software section.
- If the software is on the list, please note the licensing type.
  - If the licensing is a site license or freeware, you can immediately proceed to the Request to Install section.
  - If the licensing is any other type, proceed to the Request to Purchase section.

Complete the Request for New Software Approval Form.
Information Technology will:
- review your request
- determine if there is existing approved software that is comparable
  - if comparable software exists, I.T. will contact you to discuss options
- verify licensing requirements, and
- test the software to ensure compatibility with our existing systems
  - If necessary, I.T. will contact you to purchase a single copy for testing purposes
  - Depending on the nature of the software, and the intended destination, the testing procedure may include a test computer being made available. This allows isolated performance testing, by the usage experts, before the software is deployed.
If your requested software is approved, it will be added to the Approved Software list, and you will be notified via email.