Information Technology: Non-staff Email Accounts

Type
Procedure
Category
Technology
Department
Information Technology
Phone
Contact
Fred Rankin
Email
Responsible Executive Authority
Vice President of Information Technology
Date Adopted
Date Last Reviewed

Purpose

The purpose of this procedure is to document the process for requesting and managing a non-staff email account. This procedure does not apply to employees of the college. It is intended for students and any other non-staff that have a long term business need for an LCC email account.

Narrative

Process

  1. Requests must be initiated by a manager.
  2. The manager becomes the responsible party for the account.
  3. Send requests to helpdesk@lanecc.edu
  4. Include in the request:
    1. The business reason that an email account is required.
    2. The name and phone number of the person getting the account.
    3. A statement that the person getting the account has read the college Information technology: Technology Use Rights and Responsibilities Policy.

Account Removal

  1. The manager of department admin responsible for the account will send an email to helpdesk@lanecc.edu for removal of the account
  2. The IT department will send a warning 30 days prior to deleting the account.